Shipping Policy

At AUREVIA by BASHA, we are committed to delivering your favorite fragrances safely, quickly, and efficiently. Our goal is to provide a smooth shopping experience from the moment you place your order until it arrives at your doorstep.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation or order placement.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional events or peak shopping seasons, processing times may be slightly longer.

Shipping & Delivery

We currently offer shipping across Pakistan through trusted courier partners.

Estimated delivery times are:

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location and courier operations.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Any free shipping promotions will be clearly mentioned on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where available), allowing you to monitor your shipment until delivery.

Delivery Delays

While we work with reliable courier services to ensure timely delivery, occasional delays may occur due to:

Weather conditions
Public holidays
Remote delivery locations
Courier operational issues
Unforeseen circumstances beyond our control

AUREVIA by BASHA cannot be held responsible for delays caused by third-party courier services.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate when placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Damaged or Missing Orders

If your package arrives damaged, or if you experience any issues with your delivery, please contact our customer support team within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.