Privacy policy

Privacy Policy

Introduction

At AUREVIA by BASHA ("AUREVIA", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, create an account, or purchase our fragrance products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Personal Information You Provide

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Pages viewed

  • Products viewed

  • Search terms

  • Website activity

  • Cookies and similar tracking technologies

This information helps us improve website performance and customer experience.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Deliver products

  • Verify payments

  • Provide customer support

  • Respond to inquiries

  • Improve our website and services

  • Detect fraud and enhance security

  • Send order confirmations and shipping updates

  • Inform you about new collections, promotions, and special offers (only where permitted)

Payment Security

We do not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart

  • Save your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure advertising performance

  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Courier and shipping partners

  • Marketing service providers

  • Analytics providers

  • Government authorities when legally required

We never sell your personal information to third parties.

Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send:

  • Product launches

  • Exclusive offers

  • Sale announcements

  • Brand updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce our agreements

When no longer required, your information will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request a copy of your data

  • Object to certain types of data processing

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website is intended for individuals who are at least the age of majority in their country.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove it.

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we implement strong security measures, no method of internet transmission is completely secure.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Depending on your location, your information may be processed or stored in countries outside your own through trusted service providers such as Shopify and payment gateways.

We take reasonable steps to ensure appropriate protection of your personal information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or technology.

The updated version will be posted on this page with the revised effective date.

Continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

AUREVIA by BASHA

Email: aureviabybasha@gmail.com

This privacy policy is designed for Shopify fragrance stores and covers standard privacy practices, including cookies, payments, marketing communications, customer rights, and data security, while being original and tailored for AUREVIA by BASHA.